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Effective Call Center Training - Soft Skills (Paperback)
This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.
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7820
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Ships in 12 - 17 working days
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Product Description
This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.
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Product Details
General
Imprint | Excel Books |
Country of origin | India |
Release date | August 2002 |
Availability | Expected to ship within 12 - 17 working days |
Dimensions | 240 x 180 x 12mm (L x W x T) |
Format | Paperback |
Pages | 220 |
ISBN-13 | 978-81-7446-255-8 |
Barcode | 9788174462558 |
Categories | |
LSN | 81-7446-255-4 |
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