How to Deal with Parents Who are Angry, Troubled, Afraid or Just Plain Crazy (Hardcover, annotated edition)

Handle disgruntled parents diplomatically with help from this practical, quick-read resource. Learn why so many parents are unhappy with today?s schools. Acquire the skills to disarm their emotionally charged behavior. Create a healthy climate for communication and build parental support for your school!

Special features of this book include

• More than two dozen strategies for defusing out-of-control parents
• Six "virulent viruses" parents can carry into the school
• Humorous descriptions of a dozen "illnesses" that can attack a school from within, such as "lockjaw" and "circulatory collapse"
• Fifty practical ways to build parental support for schools
• The Healthy School Checklist _ a quick and easy way to "take a school?s temperature"

Who needs this book?

• Results-oriented school principals
• Superintendents, assistant superintendents, and community relations personnel
• Professors of educational administration who are training school principals

This book will help you identify common school problems and teach you how to apply the seven steps of effective problem solving. Understand why parents react as they do. Learn creative ways to work together with parents toward the common goal of improving education for their children.

Contains an annotated list of resources to help school administrators deal with parent problems. Also contains sample policies, documents, and letters.