My Orders
Wishlist
Help
Sell On Loot
Exploring Service Productivity - Studies in the German Airport Industry (Paperback, 1st ed. 2019)
Claudia LehmannClaudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
R1,686
List Price R2,722
Save R1,036 38%
Or split into 4x interest-free payments of 25% on orders over R50
Learn more
16860
@R158pm x 12* 
Ships in 12 - 17 working days
Add to wish listReview this Item
Product Description
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
Customer Reviews
No reviews or ratings yet - be the first to create one!
Product Details
General
Imprint | Springer Gabler |
Country of origin | Germany |
Series | Markt- und Unternehmensentwicklung Markets and Organisations |
Release date | August 2018 |
Availability | Expected to ship within 12 - 17 working days |
First published | 2019 |
Authors | Claudia Lehmann |
Dimensions | 210 x 148mm (L x W) |
Format | Paperback |
Pages | 344 |
Edition | 1st ed. 2019 |
ISBN-13 | 978-3-658-23035-7 |
Barcode | 9783658230357 |
Categories | |
LSN | 3-658-23035-5 |
Similar Products | Recommended ProductsSee more 
Trending On Loot
Be the first to know about our
latest deals & promos! Subscribe Now
