Credit Management (Paperback, 6th Revised edition)

"Credit Management" provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and, credit services. As the title suggests this is the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as "Credit Management Handbook", the new edition with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations.