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Itil V3 Service Capability Osa Operational Support and Analysis of It Services Best Practices - Study and Implementation Guide (Electronic book text)
Ivanka Menken, Tim Malone, Gerard BlokdijkIn-depth ITIL OSA Certification Exam study PLUS design & implementation guide: complete end-to-end process concepts, best-practice templates, exam review, & implementation guidelines.
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Product Description
In-depth ITIL OSA Certification Exam study PLUS design & implementation guide: complete end-to-end process concepts, best-practice templates, exam review, & implementation guidelines.
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Product Details
General
Imprint | Emereo Pty Ltd |
Country of origin | United States |
Release date | June 2009 |
Availability | We don't currently have any sources for this product. If you add this item to your wish list we will let you know when it becomes available. |
Authors | Ivanka Menken, Tim Malone, Gerard Blokdijk |
Format | Electronic book text |
Pages | 222 |
ISBN-13 | 978-6612185014 |
Barcode | 9786612185014 |
Categories | |
LSN | 6612185015 |
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