Business Process Management (BPM) has become one of the most
widely used approaches for the design of modern organizational and
information systems. The conscious treatment of business processes
as significant corporate assets has facilitated substantial
improvements in organizational performance but is also used to
ensure the conformance of corporate activities. This Handbook
presents in two volumes the contemporary body of knowledge as
articulated by the world's leading BPM thought leaders. This second
volume focuses on the managerial and organizational challenges of
Business Process Management such as strategic and cultural
alignment, governance and the education of BPM stakeholders. As
such, this book provides concepts and methodologies for the
integration of BPM. Each chapter has been contributed by leading
international experts. Selected case studies complement their views
and lead to a summary of BPM expertise that is unique in its
coverage of the most critical success factors of BPM.
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