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What Do We Measure and Why? An Evaluation of the Citistat Model of Performance Management and Its Applicability to the Scottish Public Sector (Research Findings) 2006, No. 484 (Paperback)
Jocelyn Jones Cathy Sharp, Alsion M. SmithCitiStat is a performance management system which originated in Baltimore, Maryland, USA and which uses recent operational data on KPI's as the basis for discussions between the leader of an organisation and service directors. This evaluation looks at its applicability to the Scottish public sector.
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Product Description
CitiStat is a performance management system which originated in Baltimore, Maryland, USA and which uses recent operational data on KPI's as the basis for discussions between the leader of an organisation and service directors. This evaluation looks at its applicability to the Scottish public sector.
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Product Details
General
Imprint | Scottish Executive |
Country of origin | United Kingdom |
Release date | November 2006 |
Availability | We don't currently have any sources for this product. If you add this item to your wish list we will let you know when it becomes available. |
Authors | Jocelyn Jones Cathy Sharp, Alsion M. Smith |
Format | Paperback |
ISBN-13 | 978-0-7559-6095-8 |
Barcode | 9780755960958 |
Categories | |
LSN | 0-7559-6095-5 |
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