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What Do We Measure and Why? An Evaluation of the Citistat Model of Performance Management and Its Applicability to the Scottish Public Sector (Research Findings) 2006, No. 484 (Paperback)
What Do We Measure and Why? An Evaluation of the Citistat Model of Performance Management and Its Applicability to the Scottish...

What Do We Measure and Why? An Evaluation of the Citistat Model of Performance Management and Its Applicability to the Scottish Public Sector (Research Findings) 2006, No. 484 (Paperback)

Jocelyn Jones Cathy Sharp, Alsion M. Smith

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CitiStat is a performance management system which originated in Baltimore, Maryland, USA and which uses recent operational data on KPI's as the basis for discussions between the leader of an organisation and service directors. This evaluation looks at its applicability to the Scottish public sector.

General

Imprint: Scottish Executive
Country of origin: United Kingdom
Release date: November 2006
Authors: Jocelyn Jones Cathy Sharp • Alsion M. Smith
Format: Paperback
ISBN-13: 978-0-7559-6095-8
Categories: Books > Social sciences > Politics & government > Public administration
LSN: 0-7559-6095-5
Barcode: 9780755960958

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