Typically entrenched and systemic, healthcare problems require the
sort of comprehensive solutions that can only be addressed by a
change in culture and a shift in thinking. Applying Lean in
Healthcare: A Collection of International Case Studies demonstrates
how honest appraisal, intelligent planning, and vigilant follow-up
have led to dramatic improvements in a variety of healthcare
settings across the world. It teaches us how innovative
organizations can find sustainable solutions to seemingly
intractable problems by following a path guided by Lean Thinking.
Lean methods may not solve every healthcare problem, but as these
cases prove, changing a culture rather than personnel results in
more effective sustainable change.
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