Continuous Quality Improvement in Higher Education (Hardcover)

Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting. Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting.