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Insiders Know-How - Customer Service (Paperback)
Kizzi NkwochaThe essential guide for all customer service professionals. Written by industry thought-leaders from all over the world, this valuable resource delivers a comprehensive blueprint for any organization wishing to excel in customer services. Filled with pages of practical jargon-free advice, Insiders Know-How: Customer Service redefines customer service and sets a new benchmark for the industry. This book is sponsored by The SME Shop at www.thesmeshop.com
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Product Description
The essential guide for all customer service professionals. Written by industry thought-leaders from all over the world, this valuable resource delivers a comprehensive blueprint for any organization wishing to excel in customer services. Filled with pages of practical jargon-free advice, Insiders Know-How: Customer Service redefines customer service and sets a new benchmark for the industry. This book is sponsored by The SME Shop at www.thesmeshop.com
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Product Details
General
Imprint | Createspace Independent Publishing Platform |
Country of origin | United States |
Release date | May 2012 |
Availability | Expected to ship within 10 - 15 working days |
First published | May 2012 |
Authors | Kizzi Nkwocha |
Dimensions | 279 x 216 x 6mm (L x W x T) |
Format | Paperback - Trade |
Pages | 120 |
ISBN-13 | 978-1-4775-1857-1 |
Barcode | 9781477518571 |
Categories | |
LSN | 1-4775-1857-6 |
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