Video Ivr (Paperback)

High Quality Content by WIKIPEDIA articles Video IVR is conceptually similar to voice Interactive voice response (IVR) but with the addition of video to enhance the experience. The user interacts with a real-time video stream by pressing DTMF buttons on his terminal (typically a mobile handset). Most Video IVR is delivered over 3G video calls but could be delivered over any media that is able to carry voice, video and DTMF signals between the terminal and the Video IVR server.