Organisation And Management In The Public Sector (Paperback, 2nd edition)

Since this book was first published in 1991, the public sector has undergone significant changes. This second edition addresses many of those changes and remains one of the leading British textbooks to apply the literature of organizational theory to management practices in the public sector. The second edition offers: a new chapter covering HRM, managing with financial constraints, strategic and operational management, and the Management Charter Initiative; an examination of the links between culture and bureaucracy; placing Maastricht and the Social Chapter in context; more material on Next Steps agencies, with an account of the Jordan et al study; an investigation of the impact of the citizen's charter and quality based initiatives, particularly in the NHS. Exercises provided are based on tested classroom activities and assignments.