Leading with Cultural Intelligence - The New Secret to Success (Electronic book text)

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, Leading with Cultural Intelligence breaks new ground, offering todays global workforce a specific, four-step model to becoming more adept at managing across cultures: Driveshow the interest and confidence to adapt cross-culturally Knowledgeunderstand how differences such as religion, family, education, legal, and economic influences affect the way people think and behave Strategymonitor, analyze, and adjust plans in unfamiliar cultural setting Actionchoose the right verbal and nonverbal behaviors, depending on context Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.