Reducing Risk with Software Process Improvement (Electronic book text)

Reducing Risk with Software Process Improvement helps IT professionals avoid the common pitfalls that have plagued computing and network initiatives for the past 20 years. The result of the author's ten years of experience analyzing organizations worldwide, the book contains more than 100 recommendations supported by observations from the field. This volume covers the keys to effective IS management, including planning, formulating, communicating, measuring, linking to objectives, and implementation. It provides case histories derived from the author's first-hand experience, and offers techniques that result in a step-by-step "how to" approach. It covers the management of both in-house and outsourced projects.