This outstanding volume won the 1986 Ida and George Eliot
Prize--awarded by the Medical Library Association for the work
judged most effective in furthering medical librarianship. Library
professionals review the controversy behind fee-for-service
programs and provide a rationale for incorporating them into
contemporary library philosophies of service. Some fee-based
services are necessary for survival in a society that treats
information as a marketable commodity; this comprehensive book
gives practical advice on cost analysis, cost recovery and
marketing of reference services, and presents information on
establishing a fee-based information service, as well as examples
of successful information service programs.
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