Managing Sport and Leisure Facilities - A guide to competitive tendering (Hardcover)

The amendments to the Local Government Act 1988 accelerated the move towards more commercial operation of public leisure facilities. The government believed that much greater attention was needed to ensure that leisure facilities operated at the least cost and maximum value. These guidelines provide a step-by-step approach to competitive management. The book commences with the reasons why this change in emphasis has occurred, which, in the author's view, is not solely due to government edict. It then discusses competitive tendering and how to prepare a tender, whether from the point of view of a client or a contractor. The author further concentrates on practical operational management and methods for providing the best possible service to the widest range of customers. He concludes with an assessment of quality assurance and profitable marketing systems.