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Books > Business & Economics > Business & management > Sales & marketing

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Caring for the Customer Ss3 (Electronic book text, 3rd ed.)
Caring for the Customer Ss3 (Electronic book text, 3rd ed.): NEBS Management
Caring for the Customer Ss3 (Electronic book text, 3rd ed.): NEBS Management

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Caring for the Customer Ss3 (Electronic book text, 3rd ed.)

NEBS Management

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This workbook will enable managers to: . explain the meaning and significance of customer care;. identify their internal and external customers;. identify their customers' expectations and any areas in which they are failing to meet them;. provide an effective lead for their team in raising the standard of customer care;. ensure that they and theirr team members perform to a high standard in customer-contact situations."

General

Imprint: Routledge
Country of origin: United States
Release date: September 2012
Authors: NEBS Management
Format: Electronic book text
Pages: 96
Edition: 3rd ed.
ISBN-13: 978-1-136-00789-7
Barcode: 9781136007897
Categories: Promotions
Books > Business & Economics > Business & management > Sales & marketing
Books > Business & Economics > Business & management > Sales & marketing > General
LSN: 1-136-00789-X

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