The use of recommendation systems has become widespread on the web
- YouTube allow users to rate videos and Amazon provide
user-written book reviews. But how reliable are these
recommendation systems as a basis for making our choices? This book
analyzes online recommendation systems from a critical point of
view. Based on existing work within the field of social navigation,
a compilation of the weaknesses found in rating systems and written
reviews is presented. Four recommendation websites are then
analyzed in relation to the compilation of known weaknesses. You
might end up being very sceptical to the information online
recommendation systems provide. If your academic work is related to
human-computer interaction or if you are a system developer this
book is for you. For the academic, this book will provide you with
further insight into how social navigation might not always work as
intended and into the weaknesses of social navigation. For the
system developer, this book will tell you how to avoid the myriad
of pitfalls found when building a recommendation system, thus
enabling you to build a more reliable and valuable system for the
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