Performance Indicators in Social Care for Older People (Hardcover, New Ed)

,
The growing focus on performance review and monitoring means that awareness and use of performance indicators has increased throughout a number of public services. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It then provides an approach to effective local performance measurement in services for older people and an organizing framework within which organizations can arrange their performance appraisal for older people's services. The development of performance review in social care of older people is examined, as is the process of developing local performance measures and engaging staff in enquiry and quality management. The book also reviews the process of developing performance indicators and their utilization at an agency level. Performance Indicators in Social Care for Older People will be of particular interest in the UK for local service providers who are developing approaches for local performance review. It will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

R4,314

Or split into 4x interest-free payments of 25% on orders over R50
Learn more

Discovery Miles43140
Mobicred@R404pm x 12* Mobicred Info
Free Delivery
Delivery AdviceShips in 12 - 17 working days


Toggle WishListAdd to wish list
Review this Item

Product Description

The growing focus on performance review and monitoring means that awareness and use of performance indicators has increased throughout a number of public services. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It then provides an approach to effective local performance measurement in services for older people and an organizing framework within which organizations can arrange their performance appraisal for older people's services. The development of performance review in social care of older people is examined, as is the process of developing local performance measures and engaging staff in enquiry and quality management. The book also reviews the process of developing performance indicators and their utilization at an agency level. Performance Indicators in Social Care for Older People will be of particular interest in the UK for local service providers who are developing approaches for local performance review. It will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

Customer Reviews

No reviews or ratings yet - be the first to create one!

Product Details

General

Imprint

Ashgate Publishing Limited

Country of origin

United Kingdom

Series

In Association with PSSRU Personal Social Services Research Unit

Release date

October 2006

Availability

Expected to ship within 12 - 17 working days

First published

2006

Authors

,

Dimensions

234 x 156mm (L x W)

Format

Hardcover

Pages

368

Edition

New Ed

ISBN-13

978-0-7546-4744-7

Barcode

9780754647447

Categories

LSN

0-7546-4744-7



Trending On Loot