Effective Communication Skills for Health Professionals (Paperback, 2nd Revised edition)

Providing practical ways of enhancing communication between health professionals, their clients and their colleagues, this book deals with four distinct areas of work in which good communication skills are essential, covering educational, therapeutic, organizational and personal interactions. Within each area, strategies are discussed for teaching, presentation, computing, listening, management and interviewing skills.;For this second edition, new material has been added on learning and reflective skills. Self-assessment sections are included at the end of each chapter, to help readers to identify their own strengths and deficiencies.