Serving the public - A guide for practitioners and students (Paperback)

Little has been said about South Africa's current administrative transformation. This title addresses the changes from a predominantly white bureaucracy to a democratic one, and provides a basic guide to the new public administration system in South Africa. The authors have steered away from a theoretical, unintelligible academic style, and have used simple language and informative diagrams. The title is intended for practitioners, students and laypersons alike.