Cultural Change in Organizations - A Guide to Leadership and Bottom-Line Results (Paperback)

How do you help cultures move, such as those where people are overly compliant or where many employees seem hostile to leadership? The answers to these dilemmas are in this book. Cultural Change in Organizations tells how, in story form, to create a culture that forges a powerful synthesis between management authority and employee participation which leads to striking results in safety, quality, and productivity. It is written from Robert Crosby's extensive experience "in the trenches," that is, within organizations where he works on a regular basis with all employees-hourly to CEO. The examples span hi-tech, nuclear, government (city, county, and federal), manufacturing (union and non-union), the health industry, and non-profit organizations.