The Ultimate South African Business Companion - Forms, Templates And Checklists For Everyday Use (Paperback, 4th Edition)

The Ultimate South African Business Companion book & CD contains all the business forms, templates and checklists that effective South African business owners and managers need to increase efficiency and growth in their businesses.

The book explains how the forms fit into business processes, explains why and how each section should be completed, and guides the reader in the most effective ways to utilise the documents.

Updates to the fourth edition include a new section on buying, selling and valuing businesses; how to run effective workshops; revised complaints procedures; website privacy; Turnover Tax updates; permissions-based marketing essentials; and a revised section on the Consumer Protection Act – including guidelines for drafting a Customer Service Policy.