Bullying and Sexual Harassment (Paperback)

When does friendliness or banter become sexual harassment? How do you recognise bullying in the workplace and how can you persuade colleagues that they don't have to put up with it? This guide tackles common questions such as: where does my responsibility end?; why bother? It doesn't affect results; and isn't it just his way? Topics addressed include: writing, establishing and developing a formal policy for dealing with both bullying and sexual harassment; understanding and communicating the influence of bullying and harassment on absenteeism, productivity and reputation; establishing formal and informal complaints procedures; and training managers, recognising problems early, and raising awareness.