HUD Management - Impact Measurement Needed for Technical Assistance: Gao-03-12 (Paperback)

Technical Assistance is an important means through which the Department of Housing and Urban Development (HUD) can influence how its program funds are spent; this assistance can range from training workshops to one-on-one assistance. GAO was asked to determine how many HUD technical assistance programs Congress has authorized and their cost; why HUD offers technical assistance programs and who provides and receives the services; and whether HUD program offices are overseeing and measuring the impact of their technical assistance programs as required. HUD administers 20 technical assistance programs through five program offices. Between fiscal years 1998 and 2002, the annual funding for HUD technical assistance ranged between $108 million and $181 million. The two offices that administer the largest number of programs have the largest share of the overall technical assistance budget. The following figure lists HUD's five program office's number of technical assistance programs or initiatives administered, each program office's definition of technical assistance, their 5-year average total technical assistance funding for fiscal years 1998 through 2002, and the percentage of overall technical assistance funding. The general purpose of HUD's technical assistance is to help program participants carry out HUD program goals. Technical assistance providers could be HUD officials; state or local governments; community-based, for-profit, and nonprofit organizations; or resident service organizations. Recipients of technical assistance could be states and units of local governments, public or Indian housing agencies, community- or faith-based organizations, or the public. Although all five HUD program offices are overseeing technical assistance, HUD does not require them to measure the impact of technical assistance, has not developed guidance for its program offices to measure the impact of the assistance, and has no plans to develop such guidance.