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Showing 24 Results in All Departments
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Reflecting on the Future of Academic and Public Libraries (Paperback)
R
2,075
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Engaging in Evaluation and Assessment Research (Paperback)
Peter Hernon
,
Robert E Dugan
,
Danuta A. Nitecki
R
1,716
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Assessing Service Quality - Satisfying the Expectations of Library Customers (Paperback, 3rd Revised edition)
Peter Hernon
,
Ellen Altman
,
Robert E Dugan
R
2,296
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Reflecting on the Future of Academic and Public Libraries (Paperback)
R
1,688
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Higher Education Outcomes Assessment for the Twenty-First Century (Paperback)
R
1,484
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Managing with Data - Using ACRLMetrics and PLAmetrics (Paperback)
Peter Hernon
,
Robert E Dugan
,
Joseph R Matthews
R
2,582
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Financial Management in Academic Libraries - Data-Driven Planning and Budgeting (Paperback)
Robert E Dugan
,
Peter Hernon
List Price
R
1,789
R
1,757
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Getting Started with Evaluation (Paperback)
Peter Hernon
,
Robert E Dugan
,
Joseph R Matthews
R
1,976
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Library Leadership in the United States and Europe - A Comparative Study of Academic and Public Libraries (Paperback, New)
R
2,036
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Listening to the Customer (Paperback)
Peter Hernon
,
Joseph R Matthews
R
1,856
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Shaping the Future - Advancing the Understanding of Leadership (Paperback, New)
R
1,872
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Viewing Library Metrics from Different Perspectives - Inputs, Outputs, and Outcomes (Paperback)
Robert E Dugan
,
Peter Hernon
,
Danuta A. Nitecki
R
2,143
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Convergence and Collaboration of Campus Information Services (Paperback)
Ronald R. Powell
,
Peter Hernon
R
1,983
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Academic Librarians as Emotionally Intelligent Leaders (Paperback)
Peter Hernon
,
Joan Giesecke
,
Camila A. Alire
R
1,703
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Comparative Perspectives on E-Government - Serving Today and Building for Tomorrow (Paperback)
R
2,849
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Making a Difference - Leadership and Academic Libraries (Hardcover)
Peter Hernon
,
Nancy Rossiter
R
1,722
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Revisiting Outcomes Assessment in Higher Education (Paperback)
Peter Hernon
,
Robert E Dugan
,
Candy Schwartz
R
1,916
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Improving the Quality of Library Services for Students with Disabilities (Paperback)
Peter Hernon
,
Philip Calvert
R
1,642
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Outcomes Assessment in Higher Education - Views and Perspectives (Paperback)
R
1,793
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The Next Library Leadership - Attributes of Academic and Public Library Directors (Paperback, New)
Peter Hernon
,
Ronald R. Powell
,
Arthur P. Young
R
2,028
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U.S. Government on the Web - Getting the Information You Need, 3rd Edition (Paperback, 3rd Revised edition)
Peter Hernon
,
Robert E Dugan
,
John A. Shuler
R
2,079
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Research Misconduct - Issues, Implications, and Stratagies (Hardcover)
Ellen Altman
,
Peter Hernon
R
3,337
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Federal Information Policies in the 1990s - Views and Perspectives (Paperback)
Peter Hernon
,
Charles R McClure
,
Harold C. Relyea
R
1,717
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Service Quality in Academic Libraries (Hardcover)
Peter Hernon
,
Ellen Altman
R
3,332
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